Dear NETELLER Member,
Thank you for your request. Due to recent legislative changes, NETELLER can no longer process USD bank wire withdrawals. This includes intermediary and beneficiary banks for international wires.
We remain committed to providing you with the following withdrawal options:
Issue a bank wire in another currency
NETELLER can issue you a bank wire in Euro or GBP with a foreign exchange fee (1.9% + daily rate). Australian residents can have their bank wires converted into Australian dollars with the same fees applied. This may take up to 15 business days to complete.
Please note the funds will be converted back to your bank account currency when they are received by your bank. Please enquire with your bank about any additional fees.
Open a NETELLER account in a currency other than USD
Your existing USD account will be closed and replaced with a new currency account. Please contact us to initiate this change.
Use the NETELLER Card
By certifying your bank account, we can give you a NETELLER Card which you can use to withdraw funds from ATMs anywhere in the world. To certify your bank account, we require a utility bill within the last three months and photo ID (a copy of your driver’s license or passport).
You may contact us at your convenience to make arrangements for your withdrawal. We regret any inconvenience this may have caused you and thank you for your patience and understanding.
To learn more about the impacts of the US legislation, visit our Business Update page.
Thank you for choosing NETELLER.
NETELLER Processing
Trusted by millions of members and thousands of merchants, NETELLER is the world’s largest independent money transfer business. NETELLER is a public company traded on the London exchange (AIM) and NETELLER UK Ltd. is authorised and regulated by the Financial Services Authority.
©2006 NETELLER. All rights reserved. Trademarks are the property of NETELLER, 1 Circular Road , Douglas, Isle of Man , IM1 1AF